Our Firm:

Since our founding in 1930, Mandelbaum Barrett has been committed to providing our clients with the highest level of personal, hands-on attention for their legal needs. With 100+ attorneys (and growing) and 7 offices in New Jersey, New York, Colorado, and Florida, we are rated as one of the Best Places to Work and one of the Best Law Firms in New Jersey. What sets us apart is our people-centered culture, where we strive to recognize, reward, and unite our attorneys and staff.

Purpose of Role:

Are you ready to dive into the dynamic world of legal tech? We are on the lookout for a vibrant and proactive IT Application Support Level 3 to join our esteemed law firm in Roseland, NJ. In this role, you’ll be the go-to expert for delivering top-notch end-user support, leading engaging training sessions on software utilization, and keeping our firm at the forefront of technological innovation. Join us in revolutionizing the way legal services are delivered!


  • Provide outstanding end-user support and services using our cloud-based N-Able RMM solution.
  • Conduct in-person and virtual training sessions on software programs such as SurePoint, NetDocuments, and Office365 Suite.
  • Collaborate with team members to share knowledge and expertise, ensuring continuous improvement in support services.
  • Obtain and maintain relevant product certifications to enhance role effectiveness and contribute to team success.


  • Demonstrated work experience relevant to the Level 3 position.
  • Product certifications in Microsoft AZ-900/AZ-104, Office365, Cisco CCNA, VMWare VCP, Rapid7 IDR/VM, CompTia Security+, Network+, CREST, and Offensive Security Certified Professional (OSCP) are preferred.
  • Intimate knowledge of computing systems and the ability to simplify complex concepts for non-technical users.
  • Excellent communication, problem-solving, and customer service skills.
  • Minimum 3+ years of experience in a similar role or relevant educational background.

The Perks:

  • Competitive Salary & Comprehensive Benefits Package.
  • Ongoing Opportunities for Professional Growth and Development.
  • Immerse Yourself in a Collaborative and Supportive Work Environment, Recognizing and Celebrating Individual Contributions.
  • Contribute to Our Firm’s Philanthropic Initiatives and Make a Positive Impact Beyond the Legal Realm.
  • Make a Substantial Impact Within Our Esteemed Law Firm.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For more information on our firm and our culture, visit us at https://www.mblawfirm.com/.

Why Mandelbaum Barrett PC?

Unlock Your Potential with Mandelbaum Barrett PC! Dive into a world of legal brilliance, teamwork, and rewards that’ll make your career soar! Together, we’ll make a meaningful impact in the legal field. #LegalExcellenceUnleashed #SkyrocketYourCareer

Links to Best Places to Work 2023 | Glassdoor Reviews | You Tube – Why Us? | US News 2024 – Best Companies To Work For

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Mandelbaum Barrett PC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.